Roads Scholar Program Optional Course
Communications I
This workshop focuses on the proper procedures for a variety of forms of communication. Topics include: interacting with elected officials; the press: friend or foe? - it's up to you! hearing what citizens say; responding in writing to requests; public speaking: putting your best foot forward; and telephone skills: your first contact.
Dates & Locations
Click on date to register
Red Lion Inn - Elizabethtown
Agenda
This session is from 8:30 am to 4:00 pm.
Registration begins at 8:00 am.
Topics
- Introductions - Overview of What Communication Involves Ideas of Communication Skills
- Break
- Two-Way Communication
- Communicator Style Analysis with Group Activity
- Lunch
- Active Listening - How Much Do We Communicate? Nonverbal Skills
- Group Activity, Messaging (Keep it Simple)
- Break
- Recap of Communication Skills Learned
- Video
- Group Activity with Verbal and Nonverbal Instructions Evaluations – Certificates
- Adjourn
Fees
Roads Scholar and Road Master Courses:
- $95 for city and county employees;
- $115 for all others.
NOTE: Payment is required in advance, except employees of the Kentucky Transportation Cabinet