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Road Master Program Required Course

Communications II

This is an interactive workshop that explores advanced communication strategies. It discusses how to craft powerful and effective e-mails, explores the do's and don’ts of communicating through social media, and demonstrates a simple technique that can be used when communicating with the public. This workshop will enable its participants to work quicker and easier by mastering their own communication style.

Dates & Locations

Agenda

This session is from 8:30 am to 4:00 pm.
Registration begins at 8:00 am.

 

Topics

  • Introductions, Review Agenda Developing Trust in the Workplace Break
  • Review of Communication Model In My Opinion Inventory
  • X-Y Exercise
  • Lunch
  • The Speed of Trust
  • Jim’s Communication Study Qualities of Trust
  • Break
  • When to Share Information Video
  • Case Study: The Horse Trader Wrap-up, Questions, Evaluations Adjourn

Fees

Roads Scholar and Road Master Courses:

  • $85 local agency employees
  • $95 all others

NOTE: Payment is required in advance, except employess of the Kentucky Transportation Cabinet.