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Road Master Program Optional Course

Leading Challenging People with Emotional Intelligence

This workshop explores working with challenging people through the PITA Principle, generational leadership through a multi-generational workforce, influencing others on the job through effective use of power and The Five Competencies of Emotional Intelligence.

Dates & Locations

Who Should Attend

Work Zone Training & Testing courses are designed to provide governmental roadway maintenance workers the basic knowledge necessary to safely and efficiently maintain Kentucky's highways. These classes are open to local and state governmental employees, private industry, the general public and anyone regardless of job assignment with interest in learning more about maintaining roads and streets.


Participants may register on-line and pay for the class using Visa or MasterCard. You may also print and complete a Registration Form and fax it to 859-257-1061, mail it to us, or contact us by phone at 800-432-0719 or 859-257-7364 to register. NOTE: Payment is required in advance, except employees of the Kentucky Transportation Cabinet.


Register Here


This session is from 8:30 am to 4:00 pm.
Registration begins at 8:00 am.



  • Introduction
  • Working With Challenging People: The PITA Principle Break
  • Generational Leadership: The Multi-Generational Workforce
  • Lunch
  • Influencing Others on the Job: Effective Use of Power Break
  • Emotional Intelligence: The Five Competencies Evaluations and Certificates


Roads Scholar and Road Master Courses:

  • $85 local agency employees
  • $95 all others

NOTE: Payment is required in advance, except employess of the Kentucky Transportation Cabinet.